Privacy Policy

2. Information We Collect

We collect only information necessary to deliver accurate quotations and fulfill commercial manufacturing agreements:

• Commercial Contact Information: Name, professional email address, company title, business phone number, country of registration, and port of destination.
• RFQ & Technical Inquiries: Product specifications, CAD models, customized arbor dimensions, and target purchase volumes submitted via our RFQ system.
• System & Security Metrics: Anonymized browser headers, IP addresses processed via Cloudflare DDoS protection, and privacy-preserving analytics.

3. Purpose and Legal Grounds of Processing

We utilize commercial data strictly for:

• Generating customized engineering price quotations and manufacturing feasibility assessments.
• Coordinating international freight logistics, export packaging, and customs clearance documents.
• Maintaining communication regarding product updates, supply chain schedules, and catalog announcements.

4. Infrastructure Security & Third-Party Protection

We partner with enterprise infrastructure providers including Cloudflare (for edge encryption, bot defense, and Turnstile spam prevention) to guarantee that all submitted inquiry data is encrypted in transit and at rest. We never sell, rent, or trade your commercial data to third-party marketing brokers.

5. GDPR & International Privacy Rights

Under the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and applicable international standards, you have the right to request access to your stored records, rectify inaccurate data, or request permanent deletion of your inquiry records by emailing our compliance officer.

6. Cookie & Preference Management

We use strictly necessary functional cookies for system operations and privacy-first analytics. For detailed descriptions and to configure tracking preferences, please consult our Cookie Policy.